Apple Replaces Faulty iPhone Duo Screens Days After Launch
The company acknowledged “an issue impacting the inner display on a small number” of devices and told affected customers to get in touch for a replacement. It has not said how many units are involved.
Photos spreading across social media show lines running through the screens of the device, which retails for thousands of US dollars. Some owners posted images of cracks along the central crease, and others said the phone makes a crunching sound when opened.
The fault surfaced just after the Duo drew crowds to Apple stores around the world last week, as the company works to reinvigorate its device lineup and take on foldable phones from competitors.
Justin Lokos is among those affected. He posted a photo of lines across the right side of his screen, then followed up with an image of his replacement phone next to the damaged unit. He thanked an Apple store in New York for its help, according to the broadcaster.
The scale of the problem is still unclear. Some of the images online may have been created or altered with artificial intelligence.
The Duo has a 7.6-inch (19.3-centimeter) inner display joined by a central hinge. That complex component has also troubled other makers of foldable phones. In 2019, Samsung suffered a similar setback when reviewers reported screen failures on its first foldable, the Galaxy Fold, shortly before its scheduled launch.
Legal Disclaimer:
MENAFN provides the
information “as is” without warranty of any kind. We do not accept
any responsibility or liability for the accuracy, content, images,
videos, licenses, completeness, legality, or reliability of the information
contained in this article. If you have any complaints or copyright
issues related to this article, kindly contact the provider above.
Legal Disclaimer:
EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
